Cancellation Policy
Cancellation Policy
At Scalp Micro MI, our commitment is to ensure an exceptional experience for every client. Recognizing that life can be unpredictable, we’ve implemented a cancellation policy designed to be fair to our valued clients and dedicated artists. Please take a moment to understand our policy:
Rescheduling and Cancellations: Should you need to change or cancel your appointment, we kindly ask for a minimum of 48 hours’ notice. This courtesy enables us to offer your slot to others on our waitlist. Your understanding and cooperation are greatly appreciated in this regard.
Late Cancellations or No-Shows: Failure to notify us within 48 hours or not showing up for your appointment will incur a cancellation fee. This fee varies, reflecting the planned session’s duration and intricacy, as a gesture of respect for our artists’ time and to accommodate other clients efficiently.
Cancellation Fee: This fee will be charged to your stored credit card or will be due if you wish to reschedule. It compensates our artists for their reserved time and effort. The specific fee will be outlined and agreed upon during your initial consultation.
Emergency Circumstances: We understand emergencies happen. If an unforeseen situation prevents you from attending your appointment, please inform us promptly. We will evaluate each scenario individually to decide the most reasonable action.
Fairness and Understanding: At Scalp Micro MI, we prioritize your satisfaction and acknowledge that sometimes, situations are out of your control. We handle each rescheduling or cancellation request fairly and clearly, advocating for clear communication. If there are any issues concerning your appointment, please don’t hesitate to get in touch.